Payment protection for brands
Brand and the creator agree on deliverables in the form of
milestones and the brand deposits funds associated with
milestones ahead into escrow.
Milestones can keep brand’s campaign organized and divide it
into a series of phases, due dates, and deliverables based
on the brand’s needs. Milestones are individually funded and
provide a way to work through a large campaign in smaller
steps.
Work is submitted by the creator for the brand’s approval
before funds are released from escrow to the creator.
Brand has 14 days to approve it or request changes. Failure
to respond within 14 days is considered approval and will
result in the escrowed funds being automatically
released.
Brand can ask for changes to the milestones or request an
escrow refund if necessary.
Payment protection for creators
To communicate with you; to respond to your questions or
inquiries and, in line with the preferences you have shared
with us, provide you with information relating to our
platforms or services.
Brand deposits funds into escrow before creator starts
working and creator submits work for brand’s approval.
Funds are automatically released upon the brand’s approval
or the brand fails to respond within 14 days.
Creator can file a dispute if the brand refuses to release
the payment for a completed milestone. Bena will make the
final decision upon all the facts presented.